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We are experiencing some Internet connectivity issues at this moment. Some web sites, such as most Toro sites  are not loading, while others are loading with no problem. We are working with our Internet Service provider to resolve this issue.
Source: http://helpdesk.jerrypate.com/b...19/internet-connectivity-issue/

The issues preventing the Helpdesk usability are resolved.  It required a complete reinstall of both the server Operating System and the Helpdesk software due to data corruption.  As a result we need you to re-enter any open issues that you … ...
Source: http://helpdesk.jerrypate.com/blog/2011/03/17/back-in-operation/

We are working on resolving problems with the exchange server that is preventing some employees from connecting to the server.  We will you as soon as the problem is resolved.
Source: http://helpdesk.jerrypate.com/b...011/01/31/mail-server-problems/

I’ve located and resolved an issue with our Password Expiration Notification tool that has been preventing several people from receiving emails that notify them when their passwords are about to expire. These emails contain valuable information r...
Source: http://helpdesk.jerrypate.com/b...tion-notification-emails-fixed/

The email server issues have been resolved.
Source: http://helpdesk.jerrypate.com/b...-write-email-and-send-them-too/